
Frequently asked questions.
Your Trust and Data Security: Our Top Priority
We Understand the Stakes in AEC
At Swift Ops, we know that architecture, engineering, and construction (AEC) firms handle highly sensitive data—proprietary designs, client information, financial records, and critical project details. When you partner with us, you’re trusting us to handle this information with care, and we take that responsibility seriously.
In an age of increasing cyber threats, data security isn’t a feature — it’s foundational. Our entire operation is built around protecting your data from day one, giving you confidence to embrace AI automation without compromising security.
Our Approach to Safeguarding Your Data
We follow a comprehensive, multi-layered framework for data security, covering everything from system architecture to human access protocols.
Confidentiality First
All data shared with Swift Ops is treated as strictly confidential. We're happy to sign NDAs, and access is granted only to team members directly involved in your project. Our internal policies and training ensure your data remains private and protected.
Data Integrity
Accuracy is critical. We implement strict development practices to ensure your data stays consistent and error-free across automated workflows. Whether we’re syncing data or organizing documents, we build in validation, logging, and error-handling to preserve your data’s integrity.
Secure Systems & Connections
We use modern, secure infrastructure and coding practices:
HTTPS/SSL encryption for all data in transit
Encryption at rest where applicable
Secure APIs and authentication protocols for all integrations
Adherence to secure development lifecycle (SDLC) standards
We never take shortcuts when building custom solutions or integrations.
Trusted Third-Party Tools
When third-party platforms are used (e.g., to facilitate automation), we vet them thoroughly for:
Security posture
Data handling practices
Industry certifications (SOC 2, ISO 27001, etc.)
We only recommend tools that meet or exceed our own security standards.
Minimal Access, Maximum Control
We follow the principle of least privilege. Any access to your systems is limited to what's necessary for setup and support. We use dedicated service accounts or secure API keys—not personal user credentials—to improve traceability and control.
Responsible Data Handling & Retention
We don’t retain data longer than necessary. Any temporary data access or storage is defined by clear agreements with you. We'll help establish data retention and deletion policies aligned with your preferences and compliance needs.
Security Is a Shared Responsibility
While we’re committed to building secure systems, total security requires collaboration. We encourage our clients to:
Use strong, unique passwords
Enable multi-factor authentication
Keep systems up to date
Train staff on data security best practices
Together, we can build an operational environment that’s both efficient and secure.